Privacy policy
What this app can access
Tringify wrote this section from version 1.0.0 of Tringify for Adyen: it lists what merchants allow the app to do when they install it. It changes when a new version of the app changes that access. The rest of this policy is written by the app's developer.
Store API access
Server-to-server access to store resources.
- Payments — Read and write. Manage payment sessions assigned to this provider app
Services the app provides to stores
Stores can connect the app as these services. Tringify sends it the data each service needs.
- Payment Gateway. Processes checkout payments for assigned markets.
Data deletion
48 hours after a store uninstalls the app (or at once when the store is deleted), Tringify asks the app to delete the data it holds for that store.
Developer: Tringify. Contact: support-apps+adyen@tringify.com.
Privacy policy
Tringify for Adyen lets your store take payments through your own Adyen merchant account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.
Data we keep
| Data | Why | Kept for |
|---|---|---|
| Your Adyen API key, encrypted, your merchant account name and, for live keys, your live URL prefix | To start payments and refunds in your Adyen account | Until your store's data is deleted after you uninstall the app, so earlier payments can still be refunded after you change keys or disconnect |
| The password and HMAC key of the webhook the app creates in your Adyen account, encrypted | To check that updates really come from Adyen | Same as your key |
| Your Adyen company name and the payment methods your merchant account has switched on | To show you which account is connected and what shoppers can pay with | Same as your key |
| For each payment attempt: the Adyen session id, payment page link, amount, currency and expiry | To answer Tringify's checks and find an attempt again if its first answer was lost | Until your store's data is deleted |
| For each payment and refund Adyen reports: its Adyen reference, amount, currency, outcome and the reason Adyen gave | Adyen reports results only by webhook, so the app keeps them to tell Tringify whether an order is paid or refunded | Until your store's data is deleted |
| The access Tringify gives this app to your store, encrypted | To ask Tringify to check a payment as soon as Adyen reports it | Until you uninstall the app |
| The time of the last update Adyen sent | To show you that updates are arriving | Until you uninstall the app |
| A record of each install and uninstall message from Tringify | To apply each message once | 30 days |
Data we don't keep
The app keeps no card details, customer names or addresses. To start a payment it passes the amount, currency, order number, the customer's email address and billing country to Adyen. Card details are entered only on Adyen's own payment page and never reach this app or Tringify.
Who we share data with
- Adyen, your payment provider, receives the payment and refund details described above, under your agreement with Adyen.
- Cloudflare hosts the app and its encrypted database.
We don't sell data and don't use it for advertising.
Where data is processed
The app runs on Cloudflare's global network. Adyen processes payments in the regions its agreement with you describes.
Deleting your data
Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app deletes the webhook it created in your Adyen account and erases your key and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+adyen@tringify.com.
Your customers' payment records are held by Adyen and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact Adyen.
Contact
Questions about this policy: support-apps+adyen@tringify.com.