Privacy policy

Tringify for Authorize.net lets your store take payments through your own Authorize.net account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.

Data we keep

Data	Why	Kept for
Your API Login ID, and your Transaction Key and Signature Key encrypted	To start payments and refunds in your Authorize.net account and check that updates come from Authorize.net	Until your store's data is deleted after you uninstall the app, so earlier payments can still be refunded after you change keys or disconnect
Your account's name, the country you chose, its currencies, and the webhook the app added	To offer Authorize.net in the right currency and receive payment updates	Same as your keys
For each payment attempt: its invoice number, amount, currency, expiry, the store's return links, the customer's email address and billing name and address, and the Authorize.net transaction id once paid	To open Authorize.net's payment page for the shopper, answer Tringify's checks and refund the payment	Until your store's data is deleted
For each refund: its invoice number, amount, status and Authorize.net transaction id	To answer Tringify's refund checks	Until your store's data is deleted
The access Tringify gives this app to your store, encrypted	To ask Tringify to check a payment as soon as Authorize.net reports it	Until you uninstall the app
The time of the last update Authorize.net sent	To show you that updates are arriving	Until you uninstall the app
A record of each install and uninstall message from Tringify	To apply each message once	30 days

Data we don't keep

The app keeps no card numbers or bank details, and no payment outcome Authorize.net reports: it reads each payment's and refund's result from Authorize.net when Tringify asks. To start a payment it passes the amount, invoice number, order number, the customer's email address and billing name and address to Authorize.net. Shoppers enter their card details on Authorize.net's own page.

Who we share data with

• Authorize.net (a Visa company), your payment provider, receives the payment and refund details described above, under your agreement with Authorize.net.
• Cloudflare hosts the app and its encrypted database.

We don't sell data and don't use it for advertising.

Where data is processed

The app runs on Cloudflare's global network. Authorize.net processes payments in the regions its agreement with you describes.

Deleting your data

Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app deletes the webhook it added to your Authorize.net account and erases your keys and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+authorizenet@tringify.com.

Your customers' payment records are held by Authorize.net and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact Authorize.net.

Contact

Questions about this policy: support-apps+authorizenet@tringify.com.