Privacy policy

Tringify for Billplz lets your store take payments through your own Billplz account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.

Data we keep

Data	Why	Kept for
Your Billplz API Secret Key and X Signature Key, encrypted, your collection ID and environment	To create bills, read them and check that Billplz' updates are genuine	Until your store's data is deleted after you uninstall the app, so earlier bills can still be checked after you change keys or disconnect
For each payment attempt: its reference, the Billplz bill ID and page, amount, currency, expiry, where the customer returns to, when the customer came back, and when Billplz said the bill was paid or deleted	To answer Tringify's checks and send the customer back to your store	Until your store's data is deleted
The access Tringify gives this app to your store, encrypted	To ask Tringify to check a payment as soon as Billplz reports it	Until you uninstall the app
The time of the last update Billplz sent	To show you that updates are arriving	Until you uninstall the app
A record of each install and uninstall message from Tringify	To apply each message once	30 days

Data we don't keep

The app keeps no card or bank details, customer names, email addresses or phone numbers. To create a bill it passes Billplz the amount, the order number and the customer's name and email address or mobile number, which Billplz requires on every bill. Each bill's result is read from Billplz.

Who we share data with

• Billplz Sdn Bhd, your payment provider, receives the bill details described above, under your agreement with Billplz.
• Cloudflare hosts the app and its encrypted database.

We don't sell data and don't use it for advertising.

Where data is processed

The app runs on Cloudflare's global network. Billplz processes payments in Malaysia under its agreement with you.

Deleting your data

Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app erases your keys and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+billplz@tringify.com.

Your customers' payment records are held by Billplz and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact Billplz.

Contact

Questions about this policy: support-apps+billplz@tringify.com.