Privacy policy
What this app can access
Tringify wrote this section from version 1.0.0 of Tringify for Checkout.com: it lists what merchants allow the app to do when they install it. It changes when a new version of the app changes that access. The rest of this policy is written by the app's developer.
Store API access
Server-to-server access to store resources.
- Payments — Read and write. Manage payment sessions assigned to this provider app
Services the app provides to stores
Stores can connect the app as these services. Tringify sends it the data each service needs.
- Payment Gateway. Processes checkout payments for assigned markets.
Data deletion
48 hours after a store uninstalls the app (or at once when the store is deleted), Tringify asks the app to delete the data it holds for that store.
Developer: Tringify. Contact: support-apps+checkoutcom@tringify.com.
Privacy policy
Tringify for Checkout.com lets your store take payments through your own Checkout.com account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.
Data we keep
| Data | Why | Kept for |
|---|---|---|
| Your Checkout.com secret key, encrypted, and your client ID prefix, processing channel, account country and currencies | To start payments, check them and make refunds at Checkout.com | Until your store's data is deleted after you uninstall the app, so earlier payments can still be refunded after you change keys or disconnect |
| The webhook this app creates in your Checkout.com account (its ID) and the key that signs its updates, encrypted | To check that payment updates come from Checkout.com, and to remove the webhook when you disconnect or uninstall | Until you disconnect, or until your store's data is deleted |
| For each payment attempt: its reference and Checkout.com payment page, amount, currency, expiry, where the customer returns to, and the Checkout.com payment ID once paid | To answer Tringify's checks, send the customer back to your store and refund the payment | Until your store's data is deleted |
| For each refund: its amount, the Checkout.com refund action ID and whether it was made | To send each refund once and read its result | Until your store's data is deleted |
| The access Tringify gives this app to your store, encrypted | To ask Tringify to check a payment as soon as Checkout.com reports it | Until you uninstall the app |
| The time of the last update Checkout.com sent | To show you that updates are arriving | Until you uninstall the app |
| A record of each install and uninstall message from Tringify | To apply each message once | 30 days |
Data we don't keep
The app keeps no card details, customer names, email addresses or addresses. To start a payment it passes Checkout.com the amount, currency and order number and, when the order has them, the customer's name, email address and billing address, so the customer doesn't have to type them again. Each payment's result is read from Checkout.com when Tringify asks.
Who we share data with
- Checkout.com, your payment provider, receives the payment and refund details described above, under your agreement with Checkout.com.
- Cloudflare hosts the app and its encrypted database.
We don't sell data and don't use it for advertising.
Where data is processed
The app runs on Cloudflare's global network. Checkout.com processes payments in the regions its agreement with you describes.
Deleting your data
Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app removes the webhook it created in your Checkout.com account and erases your keys and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+checkoutcom@tringify.com.
Your customers' payment records are held by Checkout.com and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact Checkout.com.
Contact
Questions about this policy: support-apps+checkoutcom@tringify.com.