Privacy policy
What this app can access
Tringify wrote this section from version 1.1.0 of Tringify for Klarna: it lists what merchants allow the app to do when they install it. It changes when a new version of the app changes that access. The rest of this policy is written by the app's developer.
Store API access
Server-to-server access to store resources.
- Payments — Read and write. Manage payment sessions assigned to this provider app
Theme blocks
Blocks you can place on storefront pages.
- Klarna messaging — Theme block. You choose where it appears in the theme editor.
- Klarna messaging — Theme block. You choose where it appears in the theme editor.
Services the app provides to stores
Stores can connect the app as these services. Tringify sends it the data each service needs.
- Payment Gateway. Processes checkout payments for assigned markets.
Data deletion
48 hours after a store uninstalls the app (or at once when the store is deleted), Tringify asks the app to delete the data it holds for that store.
Developer: Tringify. Contact: support-apps+klarna@tringify.com.
Privacy policy
Tringify for Klarna lets your store take payments through your own Klarna account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.
Data we keep
| Data | Why | Kept for |
|---|---|---|
| Your Klarna API key: its username, and its password encrypted | To start payments and refunds in your Klarna account | Until your store's data is deleted after you uninstall the app, so earlier payments can still be refunded after you change keys or disconnect |
| Your Klarna account's region and environment, and the country you chose for it | To call the right Klarna region and offer Klarna in the right currencies | Same as your key |
| For each payment attempt: the Klarna session ids, payment page link, amount, currency and expiry | To answer Tringify's checks and find an attempt again if its first answer was lost | Until your store's data is deleted |
| The access Tringify gives this app to your store, encrypted | To ask Tringify to check a payment as soon as Klarna reports it | Until you uninstall the app |
| The time of the last update Klarna sent | To show you that updates are arriving | Until you uninstall the app |
| A record of each install and uninstall message from Tringify | To apply each message once | 30 days |
Data we don't keep
The app keeps no payment details, customer names or addresses, and no outcome Klarna reports: it reads each payment's and refund's result from Klarna when Tringify asks. To start a payment it passes the amount, currency, order number, the customer's email address and billing country to Klarna. Shoppers enter everything else on Klarna's own page.
Who we share data with
- Klarna, your payment provider, receives the payment and refund details described above, under your agreement with Klarna.
- Cloudflare hosts the app and its encrypted database.
We don't sell data and don't use it for advertising.
Where data is processed
The app runs on Cloudflare's global network. Klarna processes payments in the regions its agreement with you describes.
Deleting your data
Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app erases your key and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+klarna@tringify.com.
Your customers' payment records are held by Klarna and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact Klarna.
Contact
Questions about this policy: support-apps+klarna@tringify.com.