Privacy policy

Tringify for MyFatoorah lets your store take payments through your own MyFatoorah account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.

Data we keep

Data	Why	Kept for
Your MyFatoorah API key and webhook secret key, encrypted, and your account's country and currency	To start payments, check them and make refunds at MyFatoorah, and check that payment updates come from MyFatoorah	Until your store's data is deleted after you uninstall the app, so earlier payments can still be refunded after you change keys or disconnect
For each payment attempt: the MyFatoorah invoice and payment link, amount, currency, expiry, where the customer returns to, and MyFatoorah's payment id once paid	To answer Tringify's checks, send the customer back to your store and refund the payment	Until your store's data is deleted
For each refund: its amount, the MyFatoorah refund id and whether it was made	To answer Tringify's checks and never send a refund twice	Until your store's data is deleted
The access Tringify gives this app to your store, encrypted	To ask Tringify to check a payment as soon as MyFatoorah reports it	Until you uninstall the app
The time of the last update MyFatoorah sent	To show you that updates are arriving	Until you uninstall the app
A record of each install and uninstall message from Tringify	To apply each message once	30 days

Data we don't keep

The app keeps no card or bank details, customer names, email addresses or IP addresses. To start a payment it passes the amount, currency, order number, and the customer's name, email address and the IP address the checkout came from to MyFatoorah. Shoppers enter everything else on MyFatoorah's own checkout. Each payment's result is read from MyFatoorah when Tringify asks.

Who we share data with

• MyFatoorah, your payment provider, receives the payment and refund details described above, under your agreement with MyFatoorah.
• Cloudflare hosts the app and its encrypted database.

We don't sell data and don't use it for advertising.

Where data is processed

The app runs on Cloudflare's global network. MyFatoorah processes payments in the regions its agreement with you describes.

Deleting your data

Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app erases your keys and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+myfatoorah@tringify.com.

Your customers' payment records are held by MyFatoorah and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact MyFatoorah.

Contact

Questions about this policy: support-apps+myfatoorah@tringify.com.