Privacy policy
Privacy policy
Tringify for PayPal lets your store take payments through your own PayPal account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.
Data we keep
| Data | Why | Kept for |
|---|---|---|
| Your PayPal app's Client ID, and its Secret encrypted | To start, capture and refund payments in your PayPal account | Until your store's data is deleted after you uninstall the app, so earlier payments can still be checked and refunded after you change credentials or disconnect |
| The id of the PayPal order each payment attempt created, where the shopper returns to in your store, and whether the attempt was cancelled | To capture the payment the shopper approved, send them back to your store, and never capture a cancelled attempt | 30 days |
| The id of the webhook the app adds to your PayPal app | To receive PayPal's updates | Until your store's data is deleted |
| The access Tringify gives this app to your store, encrypted | To ask Tringify to check a payment as soon as PayPal reports it | Until you uninstall the app |
| The time of the last update PayPal sent | To show you that updates are arriving | Until you uninstall the app |
| A record of each install and uninstall message from Tringify | To apply each message once | 30 days |
Data we don't keep
The app keeps no amounts, refunds or card details. To start a payment it passes the amount, currency, order number, your store's name and the customer's email address to PayPal. Shoppers sign in and choose how to pay only on PayPal, and their payment details never reach this app or Tringify. Tringify asks PayPal for the result of each payment and refund when it needs it.
Who we share data with
- PayPal, your payment provider, receives the payment and refund details described above, under your agreement with PayPal.
- Cloudflare hosts the app and its encrypted database.
We don't sell data and don't use it for advertising.
Where data is processed
The app runs on Cloudflare's global network. PayPal processes payments in the regions its agreement with you describes.
Deleting your data
Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app erases your key and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+paypal@tringify.com.
Your customers' payment records are held by PayPal and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact PayPal.
Contact
Questions about this policy: support-apps+paypal@tringify.com.