Privacy policy

Tringify for PayU Latin America lets your store take payments through your own PayU Latam account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.

Data we keep

Data	Why	Kept for
Your merchant id, account id and API login, and your API key encrypted	To sign payment forms, check payments and make refunds at PayU, and check that payment confirmations come from PayU	Until your store's data is deleted after you uninstall the app, so earlier payments can still be refunded after you change keys or disconnect
Your account's country and currency	To offer PayU in the right currency	Same as your keys
For each payment attempt: its PayU reference, amount, currency, expiry and where the customer returns to; the PayU order and transaction of each approved payment; and each refund's amount and PayU refund transaction	To answer Tringify's checks, send the customer back to your store and refund the payment	Until your store's data is deleted
The access Tringify gives this app to your store, encrypted	To ask Tringify to check a payment as soon as PayU reports it	Until you uninstall the app
The time of the last confirmation PayU sent	To show you that updates are arriving	Until you uninstall the app
A record of each install and uninstall message from Tringify	To apply each message once	30 days

Data we don't keep

The app keeps no card or bank details, customer names, email addresses or IP addresses, and no payment outcome PayU reports: it reads each payment's and refund's result from PayU when Tringify asks. To start a payment it passes the amount, currency, order number, and the customer's email address and name to PayU. Shoppers enter everything else on PayU's own page.

Who we share data with

• PayU, your payment provider, receives the payment and refund details described above, under your agreement with PayU.
• Cloudflare hosts the app and its encrypted database.

We don't sell data and don't use it for advertising.

Where data is processed

The app runs on Cloudflare's global network. PayU processes payments in the regions its agreement with you describes.

Deleting your data

Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app erases your keys and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+payu-latam@tringify.com.

Your customers' payment records are held by PayU and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact PayU.

Contact

Questions about this policy: support-apps+payu-latam@tringify.com.