Privacy policy

Tringify for PayU lets your store take payments through your own PayU account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.

Data we keep

Data	Why	Kept for
Your PayU Merchant Key and Salt, encrypted	To start payments and refunds in your PayU account and to check that updates really come from PayU	Until you disconnect or replace them, then up to 400 days so earlier payments can still be checked and refunded. Erased when your store's data is deleted after you uninstall the app.
The first and last characters of your Merchant Key, and whether it is a Test or Live key	To show you which account is connected	As long as the account is connected
The access Tringify gives this app to your store, encrypted	To ask Tringify to check a payment as soon as PayU reports it	Until you uninstall the app
The time of the last update PayU sent	To show you that updates are arriving	Until you uninstall the app
A record of each install and uninstall message from Tringify	To apply each message once	30 days

Data we don't keep

The app keeps no payments, amounts, orders, refunds or customer details. When a shopper pays, the app passes the order amount and number and the customer's first name, email address and phone number to PayU to start the payment, and does not store them. Card and bank details are entered only on PayU's own checkout and never reach this app. Tringify asks PayU for the result of each payment and refund when it needs it.

Who we share data with

• PayU, your payment provider, receives the payment and refund details described above, under your agreement with PayU.
• Cloudflare hosts the app and its encrypted database.

We don't sell data and don't use it for advertising.

Where data is processed

The app runs on Cloudflare's global network. PayU processes payments in India.

Deleting your data

Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app erases your PayU Merchant Key and Salt. To ask for a copy of your data or for its deletion at any other time, email support-apps+payu@tringify.com.

Your customers' payment records are held by PayU and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact PayU.

Contact

Questions about this policy: support-apps+payu@tringify.com.