Privacy policy

Tringify for Square lets your store take payments through your own Square account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.

Data we keep

Data	Why	Kept for
Your Square access token, encrypted	To start payments and refunds in your Square account	Until your store's data is deleted after you uninstall the app, so earlier payments can still be refunded after you change tokens or disconnect
The Square location you chose: its id, name, country and currency, and whether the token is a sandbox one	To take payments at that location in its currency	Same as your token
The webhook subscription the app adds to your Square application, and its signature key, encrypted	To check that payment updates really come from Square	Same as your token
For each payment attempt: the Square payment link and order id, checkout link, amount, currency and expiry	To answer Tringify's checks and find an attempt again if its first answer was lost	Until your store's data is deleted
For each refund: the Square refund id, amount and status	To answer Tringify's refund checks	Until your store's data is deleted
The access Tringify gives this app to your store, encrypted	To ask Tringify to check a payment as soon as Square reports it	Until you uninstall the app
The time of the last update Square sent	To show you that updates are arriving	Until you uninstall the app
A record of each install and uninstall message from Tringify	To apply each message once	30 days

Data we don't keep

The app keeps no card details, customer names or addresses, and no payment outcome Square reports: it reads each payment's and refund's result from Square when Tringify asks. To start a payment it passes the amount, currency, order number and the customer's email address to Square. Shoppers enter everything else on Square's own page.

Who we share data with

• Square (Block, Inc.), your payment provider, receives the payment and refund details described above, under your agreement with Square.
• Cloudflare hosts the app and its encrypted database.

We don't sell data and don't use it for advertising.

Where data is processed

The app runs on Cloudflare's global network. Square processes payments in the regions its agreement with you describes.

Deleting your data

Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app deletes the webhook subscriptions it added to your Square application and erases your token and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+square@tringify.com.

Your customers' payment records are held by Square and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact Square.

Contact

Questions about this policy: support-apps+square@tringify.com.