Privacy policy
Privacy policy
Tringify Loyalty gives your customers points on their orders and lets them turn points into your store's credit at checkout. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.
Data we keep
| Data | Why | Kept for |
|---|---|---|
| The access Tringify gives this app to your store, encrypted | To read paid orders, update customers' points and grant store credit | Until you uninstall the app |
| Your program settings: earn rate, conversion step, credit per step, minimum | To earn and convert points the way you set | Until you uninstall the app |
| Each customer's points balance, by customer ID | To show and convert their points | Until you uninstall the app or the customer is erased |
| Each points change: customer ID, points, kind, order ID and number, credit amount, reason, date | Your customers' history, and to make each change once | Until you uninstall the app or the customer is erased |
| The ids of store events already handled | To handle each event once | Until you uninstall the app |
What the app does not keep
The app keeps no names, email addresses, phone numbers or addresses: it shows customers' names in your admin by reading them from your store each time. It sets no cookies and loads no script on your storefront.
Where else the data appears
Each customer's balance and latest ten changes are saved on the customer in your store, so checkout and your account page can show them to that customer. You can see them, read-only, on the customer in Store Admin.
Who we share data with
No one. The app runs on Tringify's infrastructure and Cloudflare, which processes requests on Tringify's behalf.
Deletion
When a customer asks to be erased, their points and history are deleted. 48 hours after you uninstall the app (unless you reinstall it), everything it keeps for your store is deleted.