Privacy policy
What this app can access
Tringify wrote this section from version 1.0.0 of Tringify Loyalty: it lists what merchants allow the app to do when they install it. It changes when a new version of the app changes that access. The rest of this policy is written by the app's developer.
Store API access
Server-to-server access to store resources.
- Checkout blocks — Read and write. Manage text, trust badges and a question your app adds to checkout
- Currencies — Read. View currency configuration and exchange rates
- Customers — Read and write. Manage customer profiles, addresses, tags, and groups
- Orders — Read. View orders and fulfillment orders
- Languages — Read. View store languages and content translations
Theme blocks
Blocks you can place on storefront pages.
- Loyalty points — Theme block. You choose where it appears in the theme editor.
Custom fields
Fields the app adds to your store’s records.
- Customer — 2 fields
Store events the app receives
Tringify sends the app these events about the stores that install it, with only the fields the app declared.
- Order cancelled
- Order paid
- Order refunded
Data deletion
Because the app can read customer data, Tringify forwards every shopper's request for a copy of their data and every erasure to the app, and the app must answer them.
48 hours after a store uninstalls the app (or at once when the store is deleted), Tringify asks the app to delete the data it holds for that store.
Developer: Tringify. Contact: support@tringify.com.
Privacy policy
Tringify Loyalty gives your customers points on their orders and lets them turn points into your store's credit at checkout. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.
Data we keep
| Data | Why | Kept for |
|---|---|---|
| The access Tringify gives this app to your store, encrypted | To read paid orders, update customers' points and grant store credit | Until you uninstall the app |
| Your program settings: earn rate, conversion step, credit per step, minimum | To earn and convert points the way you set | Until you uninstall the app |
| Each customer's points balance, by customer ID | To show and convert their points | Until you uninstall the app or the customer is erased |
| Each points change: customer ID, points, kind, order ID and number, credit amount, reason, date | Your customers' history, and to make each change once | Until you uninstall the app or the customer is erased |
| The ids of store events already handled | To handle each event once | Until you uninstall the app |
What the app does not keep
The app keeps no names, email addresses, phone numbers or addresses: it shows customers' names in your admin by reading them from your store each time. It sets no cookies and loads no script on your storefront.
Where else the data appears
Each customer's balance and latest ten changes are saved on the customer in your store, so checkout and your account page can show them to that customer. You can see them, read-only, on the customer in Store Admin.
Who we share data with
No one. The app runs on Tringify's infrastructure and Cloudflare, which processes requests on Tringify's behalf.
Deletion
When a customer asks to be erased, their points and history are deleted. 48 hours after you uninstall the app (unless you reinstall it), everything it keeps for your store is deleted.