Privacy policy
Privacy policy
Tringify Popups shows sign-up popups, offers, announcement bars, age checks and notices on your store, and reports how they perform. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.
Data we keep
| Data | Why | Kept for |
|---|---|---|
| The access Tringify gives this app to your store, encrypted | To set when your popups open and create discount codes you ask for | Until you uninstall the app |
| Your popups: their content, design, display rules and published versions | To show them on your store and let you restore earlier versions | Until you delete a popup or uninstall the app |
| The discount codes your popups show | To count orders placed with them | Until you uninstall the app |
| Daily counts per popup: views, closes, sign-ups, codes copied and similar | For your reports | 400 days |
| For orders paid with a popup's code: the order id, the code, the order total and its currency | For sales in your reports | 400 days |
| The ids of store events already handled | To handle each event once | Until you uninstall the app |
What the app does not keep
Shoppers' email addresses and phone numbers go straight to your store's own sign-up: they become your store's subscribers under your store's consent settings, and the app never stores or sees them afterwards. The app keeps no shopper names, addresses or device identifiers. Its counts hold no identity. To limit how often a popup appears, the shopper's browser remembers which popups it has shown, in its own storage.
Who we share data with
- Cloudflare hosts the app and its encrypted database.
We don't sell data and don't use it for our own advertising.
Deleting your data
Uninstalling the app removes its access to your store at once and your popups stop showing. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app erases everything it keeps for your store. To ask for a copy or deletion at any other time, email support-apps+popups@tringify.com.