Privacy policy

Tringify for Xendit lets your store take payments through your own Xendit account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.

Data we keep

Data	Why	Kept for
Your Xendit secret key, encrypted, and the business country you chose	To start payments and refunds in your Xendit account	Until your store's data is deleted after you uninstall the app, so earlier payments can still be checked and refunded after you change keys or disconnect
The id of the Xendit checkout each payment attempt created	To check and cancel that checkout	30 days
The access Tringify gives this app to your store, encrypted	To ask Tringify to check a payment as soon as Xendit reports it	Until you uninstall the app
The time of the last update Xendit sent	To show you that updates are arriving	Until you uninstall the app
A record of each install and uninstall message from Tringify	To apply each message once	30 days

Data we don't keep

The app keeps no amounts, orders, refunds or card details. To start a payment it passes the amount, currency, order number, your store's name and the customer's email address to Xendit. Payment details are entered only on Xendit's own checkout page and never reach this app or Tringify. Tringify asks Xendit for the result of each payment and refund when it needs it.

Who we share data with

• Xendit, your payment provider, receives the payment and refund details described above, under your agreement with Xendit.
• Cloudflare hosts the app and its encrypted database.

We don't sell data and don't use it for advertising.

Where data is processed

The app runs on Cloudflare's global network. Xendit processes payments in the regions its agreement with you describes.

Deleting your data

Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app erases your key and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+xendit@tringify.com.

Your customers' payment records are held by Xendit and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact Xendit.

Contact

Questions about this policy: support-apps+xendit@tringify.com.