Privacy policy

Tringify for Opn Payments lets your store take payments through your own Opn Payments account. Tringify builds and runs this app. This policy explains what the app keeps, why, for how long, and who else sees it.

Data we keep

Data	Why	Kept for
Your Opn secret key, encrypted	To start payments and refunds in your Opn account	Until your store's data is deleted after you uninstall the app, so earlier payments can still be checked and refunded after you change keys or disconnect
Your Opn public key, your Opn account's id, email and country, the currencies it takes and the payment methods it has switched on	To show you which account is connected, load Opn's payment form and offer the right methods and currencies	Same as your key
The first and last characters of your secret key, and whether it is a test or live key	To show you which key is connected	Same as your key
Each payment attempt: its amount, currency, order number, your store's name, the customer's email address, where to send the shopper back to, and the ids of the Opn charges made for it	To show the shopper the payment page and find the attempt's payments at Opn	30 days after the attempt ends
The access Tringify gives this app to your store, encrypted	To ask Tringify to check a payment as soon as Opn reports it	Until you uninstall the app
The time of the last update Opn sent	To show you that updates are arriving	Until you uninstall the app
A record of each install and uninstall message from Tringify	To apply each message once	30 days

Data we don't keep

The app keeps no payment outcomes, refunds or card details. Card details are typed into Opn's own payment form on the payment page and go straight to Opn; they never reach this app or Tringify. To start a payment the app passes the amount, currency, order number and your store's name to Opn. Tringify asks Opn for the result of each payment and refund when it needs it.

Who we share data with

• Opn Payments, your payment provider, receives the payment and refund details described above, under your agreement with Opn.
• Cloudflare hosts the app and its encrypted database.

We don't sell data and don't use it for advertising.

Where data is processed

The app runs on Cloudflare's global network. Opn processes payments in the regions its agreement with you describes.

Deleting your data

Uninstalling the app removes its access to your store at once. When Tringify asks the app to delete your store's data, 48 hours after you uninstall it, the app clears the webhook address it set in your Opn account and erases your keys, payment attempts and everything else it keeps for your store. To ask for a copy of your data or for its deletion at any other time, email support-apps+opn@tringify.com.

Your customers' payment records are held by Opn and by your store in Tringify. Customers who want a copy or deletion of them can contact you, and you can contact Opn.

Contact

Questions about this policy: support-apps+opn@tringify.com.