Refunds

Refund an order in Tringify as usual, in full or in part. The refund goes to the MyFatoorah payment and always uses the account that took it.

Making a refund

Open the order in Tringify and choose Refund. Pick the items or amount; Tringify sends the refund to MyFatoorah through the app. The order's Refunds section shows it as Processing until MyFatoorah confirms it, then Refunded, or Failed with MyFatoorah's reason. You don't need to do anything in MyFatoorah.

A refund always goes back to the payment it refunds and uses the MyFatoorah account that took that payment, even if you have since changed keys or disconnected.