Refunds

Refund an order in Tringify as usual, in full or in part. The refund goes to the PayTabs payment and always uses the profile that took it. Each refund is sent once: if PayTabs’ answer is lost, the app finds the refund in PayTabs before ever sending it again.

Making a refund

Open the order in Tringify and choose Refund. Pick the items or amount; Tringify sends the refund to PayTabs through the app. The order's Refunds section shows it as Processing until PayTabs confirms it, then Refunded, or Failed with PayTabs's reason. You don't need to do anything in PayTabs.

A refund always goes back to the payment it refunds and uses the PayTabs account that took that payment, even if you have since changed keys or disconnected.