Refunds

Refund an order in Tringify as usual: the refund is a Toss cancellation of all or part of the payment. Refunds always use the keys that took the payment.

Making a refund

Open the order in Tringify and choose Refund. Pick the items or amount; Tringify sends the refund to Toss Payments through the app. The order's Refunds section shows it as Processing until Toss Payments confirms it, then Refunded, or Failed with Toss Payments's reason. You don't need to do anything in Toss Payments.

A refund always goes back to the payment it refunds and uses the Toss Payments account that took that payment, even if you have since changed keys or disconnected.